How can I contact Complete Wills for help?

Use the current phone, chat, or contact option shown on the website. Include the account email, order number, document name, and a clear description of the problem. But do not send passwords or full card numbers.

General information

• The website currently lists (877) 360-4382.
• Published support hours are Monday through Friday, 9 a.m. to 6 p.m. Central Time.
• Customer support handles service questions. Attorneys handle personal legal advice.

Service steps to consider

1. Take a screenshot of any error.
2. Explain what step the person were completing.
3. Asking for written confirmation when the issue involves billing or cancellation.

Quick check

• What is due today?
• When does any trial end?
• What charge will renew?

How Complete Wills can help

Complete Wills can explain the features shown on its site, help with account or questionnaire problems, and connect eligible customers with attorney support. Product prices, promotions, and subscription terms can change. The live order page and checkout show the amount due before payment. Customer support can explain website features and questionnaire fields, but it cannot choose documents, people, distributions, or legal terms, interpret a completed document, or explain how the law applies to a person's facts. Only a separately engaged licensed attorney may provide legal advice within the attorney's engagement.

Important limits

• Customer support can explain the service but cannot recommend legal choices or interpret how the law applies to the person.
• Reviewing the current checkout disclosures and terms before buying or starting a trial. This article gives general information only. A licensed attorney can explain how state law applies to a specific estate plan or document.