What is the Complete Wills refund policy?

A refund request must follow the company's current deadline and exclusions. Canceling a subscription does not on its own create a prorated refund.

General information

• The terms say refund requests must be made within 60 days of purchase.
• Approved refunds go to the original payment method unless the customer requests credit.
• State fees, third-party fees, and shipping costs are listed as nonrefundable.

Service steps to consider

1. Contacting support within 60 days.
2. Considering whether to give the order details and explain the service problem.
3. Keeping the response and refund confirmation.

Quick check

• What is due today?
• When does any trial end?
• What charge will renew?

How Complete Wills can help

Complete Wills can explain the features shown on its site, help with account or questionnaire problems, and connect eligible customers with attorney support. Product prices, promotions, and subscription terms can change. The live order page and checkout show the amount due before payment. Customer support can explain website features and questionnaire fields, but it cannot choose documents, people, distributions, or legal terms, interpret a completed document, or explain how the law applies to a person's facts. Only a separately engaged licensed attorney may provide legal advice within the attorney's engagement.

Important limits

• Customer support can explain the service but cannot recommend legal choices or interpret how the law applies to the person.
• Reviewing the current checkout disclosures and terms before buying or starting a trial. This article gives general information only. A licensed attorney can explain how state law applies to a specific estate plan or document.